DFF REMAKE AND WARRANTY POLICY

DFF Dental Lab guarantees our products for three full years from date of invoice.
DFF appliances are warranted against defects in workmanship and materials.
The following appliances are not covered by any warranties, or guarantee, because of their temporary or fragile nature:
Immediate Denture
Acrylic Partial (transitional, flipper)
Immediate acrylic partial
Acrylic temporary crowns
Veneers
Masel (Gold Facing) crowns
Repair of existing appliances
Relines of existing appliances

What is covered:
Repair or replacement of appliance and or restoration.

What is not covered:
Cost incurred for removal or reinsertion.
Cash refund for appliance or restoration.
All ceramic bridges or crowns that have been adjusted, including implants.
Incidental or consequential damages, lost wages, inconvenience or pain and suffering.
Chipped or fractured teeth

There may be additional charges in the following circumstances:
If the original dental restoration in not returned to us.
If the case is re-prepped and a new impression is sent.
If the shade is different from the original order.
If the restoration materials are different from the original order.
If we asked for a new impression and you asked us to proceed without one.
If we advised you that we could not guarantee the quality of this order and you asked us to proceed anyway.
If we requested a try-in and you asked us to proceed without one.
If we received no study model for anterior cases and/or no specific directions.

To be eligible for remake DFF Dental Lab will remake at 100% cost within 90 day of invoice at no cost to the dentist.
To receive your 100% credit the appliance or restoration and the model must be received within 120 days of invoice.